Terms of Service

The Terms of Service (hereinafter: "Terms") apply to customers ("Customer") using the digital products and services (hereinafter: "Products") on website “Promptmaster” (hereinafter: "Website") developed and operated by Promptmaster INC. (128 Sunset Blvd #1546, New Castle, DE 19720, United States, EIN: 93-2117109; and its Hungarian subsidiary, Promptmaster Kft. (6722, Szeged, Moszkvai körút 26. 2. em. 13., Cégjegyzékszám: 06-09-027923, TAX ID: 27855638-2-06, VAT ID: HU27855638), hereinafter: "Company" or "We", "Our", "Us"), which allows you to participate in products designed for prompt-crafting and enhancing ChatGPT skills. By subscribing to the products, you agree to be bound by these Terms. If you do not agree to these Terms, do not register, access, or otherwise use our Website.

Updated last on Nov 15th, 2024

Our Privacy Policy governs data processing within the scope of using the Website and participating in the products. It describes how We collect, use, and protect the personal information you provide upon registration and within the scope of your activities on the Website. Please see our Privacy Policy.

1. Conditions of Use

Before you can participate in the products, you must subscribe on the following website: PROMPTMASTER. The products are restricted to users who are at least eighteen (18) years old. By subscribing to the products, you represent and warrant that you are at least eighteen (18) years old, have the legal capacity to enter into a binding contract, and are fully able to comply with the terms of these Terms. If you are under the age of eighteen (18), you are prohibited from registration on the Website.

To get access to the products, you have to provide a valid e-mail address, payment information and billing address indicated on the Checkout site of each Product respectively. After placing your order on the Checkout site, we will contact you via email with further information.

The Company is currently offering three (3) types of products: (i) Courses, (ii) Memberships, and (iii) Educational Services.

Payment processing services for the Prompt Engineering Course is provided by Lemon Squeezy, which acts as the Merchant of Record for all transactions. As merchant of record, Lemon Squeezy is an authorized reseller of the product for Us and provides merchant services to facilitate transactions. We are the Supplier whose product you are purchasing. This means you purchase the product from Lemon Squeezy, but the product is licensed to you by the Us. By buying the Prompt Engineering Course, you agree to their Buyer Terms & Conditions.

Payment processing services for other products on our website, including but not limited to: Prompt Master Membership, Cheatcode Bootcamp and Educational Services are handled by Stripe and you purchase the product from Us.

2. Fees

To get access to the products, Customers must pay the fee indicated on the Website, under each selected Course. By paying the indicated fee, the Customer will be entitled to participate in the selected Course. After the completion of the Course, the educational training videos can generally be re-played anytime without any additional required payment, however we reserve the right to revoke any license to access and use any content at any point in time in the event where we decide or are obligated to disable access to the content due to legal or policy reasons.

The prices indicated under the products are valid at the time of the order and are determined in the currency specified by the Company. You agree to pay the fees for products that you subscribe to, and you authorize us to charge your debit or credit card or process other means of payment (such as SEPA, direct debit, or mobile wallet) for those fees. The Website currently enables payment through the payment service provider Stripe, however we may update possible payment methods anytime.

When you submit an order, you agree to only use valid and authorized payment methods (card details). If your payment method fails and you still get access to the Course you subscribed to, you agree to pay us the corresponding fees within thirty (30) days of notification from us. We reserve the right to disable access to any Course for which we have not received adequate payment.

We may also offer gift and promotional codes. These codes may expire if not used within the period specified. Gift and promotional codes may not be refunded for cash.

3. Refunds and Customer Support

If the Course you purchased is not what you were expecting, you can withdraw from the contract concluded with the Company and request a full refund. Refunds however are only possible within a 28-day deadline upon purchase and exclusively for products in which you have not reached 100% completion. No refund is due to you if your request is submitted after the lapse of the relevant 28-day time limit or for products that have been fully completed. The Company reserves the right to deny your refund request if we have grounds to believe that you are abusing our right to a refund (withdrawal), for instance in case you’ve previously requested a refund regarding the same Course. The Company shall only apply such refund restriction upon full compliance with applicable law, which may depend on where you're located. In such cases we will determine your location based on the country you indicated as your billing address upon registration.

To exercise your right of withdrawal (refund), please contact our customer support team at: support@promptmaster.com within 28 days from your purchase. Please note that processing your request takes one (1) business day and the crediting of any refund on your credit card may take up to ten (10) further business days.

Our customer support team is available at the above e-mail address Monday through Friday, between 9:00 a.m. and 5:00 p.m. CET, excluding national holidays as defined by Act I of 2012 on the Labor Code of Hungary. We generally strive to respond to support requests within one (1) business day. Please note however that no other channel is available regarding customer support issues, including especially, but not limited to refunds. Other members of our team cannot be expected to respond to, transmit or otherwise address any questions that fall within the scope of customer support.

4. Intellectual Property

Software, graphics, and user interface are the property of the Company and any third parties involved in the products’ development. You may not use our products in a manner that violates the intellectual property rights of the Company or third parties. Don’t try to transfer or resell Website content or Course material in any way. Enrolling in a Course only provides you with a limited, non-exclusive, non-transferable license to access and view the content (Course) for which you have paid all required fees, solely for your personal, non-commercial, educational purposes. All other uses are expressly prohibited. Thus Course subscription does not entitle you to copying, distributing, transmitting, publicly displaying, publicly performing, reproducing, editing, translating, reformatting or sublicensing Course material or any other intellectual property contained on the Website.

5. Violations, Suspension and Termination

Major or repeated violations of these Terms as well as any fraudulent or illegal activity, may result in the limitation, suspension, or termination of your subscription to the products at the discretion of the Company.

6. Limitation of Liability

We intend to continue developing and enhancing our Website, but we do not guarantee or represent that it will operate in an uninterrupted or error-free manner. The products and all information and material available through the Website are provided "as is," and neither the Company nor any of its affiliates shall under any circumstances be liable for indirect or consequential damages. We make no warranty that you will obtain specific results from your enrollment in any Course.

In addition, you agree to indemnify and hold harmless the Company, its affiliates, and their employees, agents, representatives, officers, and partners from and against any claims, damages, expenses, and costs (including, but not limited to, attorneys' fees) arising out of or relating to your use of the products – including especially but not limited to any infringement of intellectual property rights.

Even if we are delayed in exercising our rights or fail to exercise a right in one case, it doesn’t mean we waive our rights under these Terms, and we may decide to enforce them in the future. If we decide to waive any of our rights in a particular instance, it doesn’t mean we waive our rights generally or in the future.

7. Governing Law

These Terms and Conditions are governed by the laws of the State of Delaware, and any dispute arising out of or relating to these Terms shall be exclusively resolved by the courts of the State of Delaware.

Disputes may only be brought on an individual basis, not as a plaintiff or class member in any purported class, consolidated, or representative action. No consolidation of actions is permitted.

Please allow us an opportunity to address any of your concerns prior to initiating any type of formal action, as the majority of disputes can be resolved amicably outside of court. You agree, upon participating in the products, to first attempt to resolve the dispute amicably by sending us notice at support@promptmaster.com.

8. Changes to Terms of Service

We reserve the right to alter, modify, or add to these Terms at any time and without prior notice. We will notify You of any changes to the Terms by posting the revised Terms to this page. Prior to the change becoming effective, We will notify You via email and/or a prominent notice on Our Website and update the "Last updated" date at the top of these Terms. You are nevertheless advised to periodically review these Terms for any changes.

By continuing to use the Website and participate in the products, you consent to any modifications, amendments, or additions to these Terms.

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If you have any problems, feel free to contact us via:

support@promptmaster.com